Articles from ReturnPro

Consumers increasingly expect retailers to operate sustainably, but most have no visibility into whether that is actually happening. According to ReturnPro’s Sustainability Proof Gap Report, a new study of 1,000 consumers and 300 retail executives, the breakdown is not in intent, it is in proof.

ReturnPro, the industry leader in end-to-end returns management and reverse logistics, today announced a strategic partnership with Clarity, the category-defining item intelligence platform, to introduce AI-powered fraud detection technology designed to identify counterfeit, altered, and fraudulent returns and flag missing accessories at the point of return.

ReturnPro, the industry leader in returns management and reverse logistics, today announced that goWholesale, the Company’s B2B wholesale marketplace, is expanding into Canada. The dual-country shopping experience will give customers the ability to shop for either U.S. inventory or Canada inventory depending on their region.

ReturnPro, the industry leader in returns management and reverse logistics, today announced the launch of its Returns Portal App on the Shopify App Store. Unlike traditional returns apps that stop at customer initiation, ReturnPro’s solution addresses the critical question most platforms leave unanswered: what happens next?

Retailers are heading into Holiday 2025 with a new set of pressures, according to ReturnPro’s 5th Annual Holiday Returns Report. The survey of 500 senior retail executives at companies generating $500M+ in annual revenue revealed:

ReturnPro, the industry leader in returns management and reverse logistics, today announced the appointment of Ami DeWille as Vice President of Branding and Marketing. In this newly created role, DeWille will oversee the Company’s marketing strategy, ensuring alignment with business goals across small-to-medium businesses (SMB), enterprise and sales divisions.

ReturnPro, the industry leader in returns management and reverse logistics, today announced the official relaunch of Direct Liquidation, the ultimate destination for high-quality returns, overstock, and end-of-life inventory from top retailers and brands.

ReturnPro (formerly goTRG), the industry leader in returns management and reverse logistics, published a consumer research report titled “The State of Consumer Returns” that focuses on the critical nature of returns in today’s shifting retail landscape. The report outlines findings from a survey of 500 U.S. consumers from diverse backgrounds.

ReturnPro (formerly goTRG), the industry leader in returns management and reverse logistics, is excited to announce the launch of ReturnPro for eCommerce Brands and Marketplace Sellers, a new product specifically designed for small and medium-sized businesses (SMBs). Available now, ReturnPro offers SMBs, eCommerce brands, marketplace sellers, and enterprise retailers access to a comprehensive suite of returns management software, reverse supply chain solutions, and ReCommerce services— all under one roof.

goTRG, the leader in returns management and reverse logistics, proudly announced today a strategic rebranding and name change to ReturnPro. This new identity underscores the Company's position as the only fully integrated returns management solution to solve returns.